Our client is a large precious metals enterprise with a vision to inspire excellence in their industry and shape its future through the innovation, expertise and values of their people.
Our client’s Human Resources (HR) department relied on a paper-based Employee Change Request (ECR) process, which had created inefficiencies and security risks.
Managers were often uncertain about required information, resulting in incomplete or incorrectly approved ECRs. This delayed processing and left sensitive employee data unsecured while corrections were made. A digital, automated solution was needed to streamline approvals, improve data security, and enhance process visibility.
ProcessPath came on board with an approach rooted in collaboration and human-centric design.
We developed an intuitive model-driven Power Platform app to digitise and automate the ECR process using built-in business workflows.
The app ensures managers only see relevant fields based on their role, reducing errors and inconsistencies. Automated workflows assign ECRs to the appropriate approvers, who can review and action requests directly within the app. This streamlined approach simplifies the process while maintaining compliance with internal approval structures.
The solution eliminated manual inefficiencies, providing HR with greater visibility over the process. By securing sensitive employee data and ensuring ECRs are correctly submitted and approved, our client has improved accuracy, efficiency, and security in managing employee changes.
Rmkble delivers transformative solutions, from strategy to real-world delivery. With capabilities spanning, advisory, AI, data, automation, change and more, you can find all the skills and knowledge you need within our team.
If you’re ready to discuss your goals, reach out to us via the form and one of our team members will be in contact with you. Alternatively, drop us a query or an expression of interest at: operations@rmkble.com.au.
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